Your Privacy and Data Security
Restart Medical & Aesthetics Clinic maintains a commitment to protecting patient privacy and securing personal and medical information in accordance with UK GDPR requirements.
1. Information We Collect
The clinic gathers several categories of data:
- Personal Identity Data: Name, date of birth, and gender.
- Contact Data: Email address, phone number, and residential address.
- Medical & Health Data: Medical history, allergies, current medications, previous aesthetic treatments, and photographs for treatment planning and monitoring.
- Transaction Data: Details of payments made through secure platforms (e.g. Klarna, card payments).
- Technical Data: IP address and usage data when visiting the website.
2. How We Use Your Information
Data purposes include:
- Treatment Planning: Assessing suitability for treatments and ensuring medical safety.
- Clinical Records: Maintaining accurate medical history as required by clinical regulations.
- Scheduling: Managing appointments and sending reminders.
- Communication: Responding to enquiries and providing aftercare advice.
- Marketing: With explicit consent, sending updates on new treatments or special offers.
3. How We Share Your Information
We do not sell personal data. Information sharing occurs only with trusted third parties necessary for service delivery, including clinical systems, payment providers such as Klarna or secure card processors, and when required by legal or clinical regulatory obligations.
4. Data Security
Strict technical and organisational measures protect data against unauthorised access, loss, or alteration. Physical records are stored securely, and digital data is encrypted.
5. Your Rights
Under GDPR, individuals possess these rights:
- Access: Request a copy of held data.
- Correction: Request correction of inaccurate information.
- Deletion: Request data deletion (subject to clinical record retention laws).
- Withdraw Consent: Opt-out of marketing communications at any time.
6. Retention of Data
Clinical data is typically retained for 7–10 years after your last treatment, after which records are securely destroyed.
7. Contact Us
Questions about this policy or your data?
- Email: info@restartmedical.co.uk
- Phone: 07506 689894